Logistics Back-Office Automation
Cascade Carriers
Measured Outcomes
92%
Documents automated
6x
Faster billing
-95%
Data errors
Business Challenge
Cascade's back office was buried in paperwork. Every load generated documents that staff manually keyed into billing, causing multi-day delays and costly errors.
Engineering Solution
An automation layer that extracts data from documents, validates it, and syncs to billing — with human review only for exceptions.
Implementation Process
- 1
Document mapping
Cataloged every document type and the data each one drives downstream.
- 2
Extraction pipeline
Built a document-understanding pipeline with validation and confidence scoring.
- 3
Billing sync
Automated, audited sync into their billing system with human review for edge cases.
Business Impact
92% of documents are now processed automatically, billing runs 6x faster, and data errors dropped 95% — freeing the team for higher-value work.
